Terms & Conditions

GENERAL

These Terms and Conditions (hereinafter referred to as “Terms”) apply between you, the customer (“you” or “your”), and Invoke Home and Living, a brand of Ocean Electricals (GSTIN: 06AVCPJ1261B1ZA) (hereinafter “Invoke Home and Living,” “we,” “us,” or “our”). These Terms apply to all purchases made and interactions with us via our website www.invokehomeandliving.com, as well as through phone, email, or live chat (collectively, the “Website”).

By placing an order, you agree to be bound by these Terms and our Privacy Policy. We reserve the right to revise these Terms at any time. The Terms applicable to your order are those in effect at the time the order is placed. It is your responsibility to stay updated on any changes. Please retain a copy of these Terms for your records.

LANGUAGE

The language of these Terms is English.

MY ACCOUNT

You may place an order as a guest or by creating an account on our Website. If you create an account, we will store your provided information such as shipping address, billing address, and email to help streamline your shopping experience. You will be able to log in, view your order history, track orders, and manage returns.

You may also choose to securely store your credit/debit card details for faster future checkouts. To delete your account or stored information, please contact us at info@invokehomeandliving.com.

PLACING AN ORDER

By placing an order via our Website, phone, email, or live chat, you confirm that you have read and agree to these Terms and our Privacy Policy. Please verify all order details before confirming. Items in your cart are not reserved until the order is completed and an order confirmation email is received.

ORDER CONFIRMATION

Once your order is submitted, you will receive an order confirmation email including your order number, product details, and delivery information. This email confirms receipt of your order but does not constitute our acceptance.

ACCEPTANCE & SHIPPING CONFIRMATION

All orders are subject to acceptance by Invoke Home and Living. We may refuse an order at our discretion. Once your order is accepted and processed, you will receive a shipping confirmation email, which constitutes acceptance of your order.

If an item is unavailable after you have placed an order, we will notify you and issue a full refund if payment has already been received.

COLORS

We aim to depict product colors as accurately as possible. However, variations may occur due to different screen settings. We are not responsible for any such discrepancies in color perception.

PRICES

All prices listed on our Website include applicable Goods and Services Tax (GST). Prices may change without notice and are not final until the order has been accepted and confirmed by us via shipping confirmation. If a pricing error is identified, we will contact you before proceeding. We may cancel an order with a clearly incorrect price, even after confirmation, and refund your payment accordingly.

Delivery costs are shown during checkout.

PERSONALIZED ITEMS

Personalized or custom-made items are non-returnable, non-refundable, and cannot be canceled once processed. Please ensure all details are correct before submitting an order for personalized items. Delivery times may vary for such products.

PAYMENTS

We accept the following payment methods:

Credit/Debit Cards: Visa, Mastercard, American Express
UPI & Net Banking (as available on our payment gateway)

All payments are processed through secure, encrypted payment gateways. By placing an order, you confirm that the payment method used belongs to you or that you are authorized to use it. If your payment is declined, the order will be canceled automatically.

QUALITY GUARANTEE

We follow all applicable consumer protection laws. If you receive a defective product, notify us as soon as possible at info@invokehomeandliving.com. We will evaluate and, if applicable, refund or replace the item, including shipping costs.

COPYRIGHT NOTICE

All content on this Website—including images, text, logos, and graphics—is the intellectual property of Invoke Home and Living and may not be copied, modified, published, or used commercially without our prior written consent. You may download content solely for personal, non-commercial use.

TRADEMARKS

The name Invoke Home and Living and associated logos are trademarks owned by Ocean Electricals. Using this Website does not grant you any rights to use our trademarks.

PRIVACY POLICY

Please refer to our Privacy Policy available on our Website for information on how we collect, use, and protect your personal data.

COOKIES

We use cookies to improve site functionality and user experience. Cookies may store your preferences and browsing behavior. By using our Website, you consent to our use of cookies. You may disable cookies in your browser, but some features of the Website may become unavailable.

RESALE POLICY

Products purchased from Invoke Home and Living are for personal use only. You may not resell any items purchased from our Website. We reserve the right to cancel suspected bulk/resale orders.

WEBSITE INFORMATION

While we strive to keep all content up to date, errors in product descriptions, prices, or availability may occasionally occur. We reserve the right to make corrections without prior notice. We cannot guarantee uninterrupted or error-free access to the Website.

LINKS

Our Website may contain links to external websites. We are not responsible for the content or practices of these third-party sites.

VIOLATION OF TERMS

We reserve the right to take legal action or block access to our Website in response to violations of these Terms. Unauthorized access to secure areas of the Website may result in prosecution.

LIABILITY

Our liability is limited to the total value of your order. We are not liable for indirect or consequential losses, including loss of profits or data. We are also not liable for failure to fulfill obligations due to force majeure events such as natural disasters, internet outages, strikes, or governmental actions.

SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remainder will remain in effect. The invalid portion will be replaced with a valid provision that reflects the original intention.

GOVERNING LAW

These Terms are governed by the laws of Haryana, India, and any disputes shall be subject to the exclusive jurisdiction of the courts located in Gurgaon, Haryana.

LAST UPDATED

These Terms and Conditions were last updated in May 2025. In the event of any discrepancy between the English version and any translated version, the English version will prevail.